COVID-19 Antiviral Prescription Treatment

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About the service

Following the move in June for Paxlovid to be made available for ordering, we have spent some time developing a service allowing the provision of antiviral treatment for people who are eligible to receive it. The reason it wasn’t available before is that national guidelines kept the stock for NHS use, for patients most at risk of serious complications from COVID-19.

We’re offering the service now because COVID-19 can still cause significant illness, especially in people with underlying health conditions.

How does the service work?

  1. Choose how you’d like to do your consultation

You can choose to do either an online consultation or an in-person consultation. Both will be carried out by one of our Independent Prescribing Pharmacists who will check you are eligible for treatment, advise you on managing your symptoms, and, where appropriate, complete a prescription for Paxlovid for you.

Regardless of whether you have a prescription from abroad, have been advised by another healthcare provider to seek antiviral treatment or have a positive COVID-19 test, you must complete the clinical consultation with a prescriber in order to get a prescription from us.

The consultation will be very thorough, discussing various aspects of your health including your medical history, current medicines (you must be able to provide a reliable list of these) and current symptoms.

2. Choose where you’d like to get your prescription dispensed

If you complete an online consultation and get a prescription, it will be completed as an e-prescription, securely emailed or texted to you to take to a pharmacy of your choosing*.

If you complete an in-person consultation and get a prescription, you can choose to get the medicine dispensed with us (recommended, with same-day dispensing so you can start the course as soon as possible), or take the prescription to a pharmacy of your choosing*.

* Different pharmacies have different suppliers and ordering systems. As such, we can make no guarantee of the availability of medicines at another pharmacy, whether they are able to obtain the medicines or how much they would cost.

Frequently Asked Questions

  • This service is for people aged over 18, who

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