Consultations With Prescriptions
Need to see a healthcare professional for a consultation? This could be for anything from a suspected infection, to wanting to start hormonal contraception, and everything in-between!
Our consultations with prescriptions service may be right for you.
With this service you can have a full consultation with our independent prescribing pharmacist, who can advise you on next steps.
If a prescription is required, they may be able to prescribe for you.
What’s included in the
Consultations & Prescriptions services?
(There are three possible services you can use to obtain an emergency prescription. See our service overview below.)
You’ll have a full consultation with our pharmacist where you’ll discuss the medicine(s) you need, what you’re taking it for and whether it is available in the UK.
If you require a medicine which is regularly prescribed to you, you must be able to present proof of this, either as the original prescription or a photo or copy of the prescription, a letter or email from your doctor, a labeled container for the medicine or other convincing proof.
The pharmacist will then decide whether to write the prescription for you. They will always do their best to ensure you receive medicine you need, but their clinical judgement and decision is final.
Once the prescription is written, it will be entered into our computer system for recordkeeping, and to dispense the medication (if you choose to do that with us.)
You can choose to have a summary of your visit emailed to you, and for acute conditions we’ll usually ask you to get in touch after a few days so we can make sure you’re OK. We are also always available for queries about your prescription.
Consultations & Prescriptions FAQs
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A prescription requires a consultation with a clinical prescriber, either online or in person. We offer three packages (see above for more information) for you to choose from:
Online (virtual) consultation with prescription: £165
Silver tier: In-person consultation with prescription (medicines not included): £165
Gold tier (acute illness treatment only): In-person consultation with prescription (all-inclusive): £220
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There are very strict laws in the UK around what can be considered a ‘legal prescription’.
Pharmacies can accept prescriptions from within the EU or European Economic Area, if you have the original signed prescription which is dated from within the last 6 months, and the pharmacist can understand it and is willing to dispense it.
Some EU countries are able to dispense e-Prescriptions from other countries, however they are not generally accepted in the United Kingdom.
This is why, in some cases, we are able to write a new prescription for the patient. The new prescription is considered legal and can be dispensed in the UK.
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While on many days we are able to offer a walk-in service, we prefer it if you are able to book an appointment and let us know exactly what you require. This means we can be prepared for your consultation and ensure we have stock to dispense certain items.
If you don’t see a time that suits you, don’t worry! Give us a call and we’ll fit you in.
Online Video Consultation (Prescription Included)
(Online Only)
£165
Includes:
Virtual (video call) 30-minute consultation with a clinical prescribing pharmacist
Completion of an electronic prescription which can be dispensed at any UK pharmacy
Optional documentation of your reason for using our services
Silver Tier:
Consultation with Prescription
(In-Person Only)
£165
Includes:
30-minute consultation with a clinical prescribing pharmacist
Completion of a prescription which can be dispensed at any UK pharmacy (we may be able to dispense it ourselves, at additional cost, depending on stock availability)
Optional documentation of your reason for using our services
Gold Tier:
Comprehensive Consultation Package
(In-Person Only)
£220
Includes:
30-minute consultation with a clinical prescribing pharmacist
Completion of a prescription which we will dispense
All dispensed medicines included in price
Personalised aftercare package including symptomatic relief
Optional documentation of your reason for using our services
48-hour on-call service: we’ll be there for you for 48 hours after your consultation for any queries or concerns